At Sou Lenox, we aim to make shopping simple and secure. This policy explains the payment methods we accept and how transactions are handled.

1. Accepted Payment Methods

We currently accept the following secure payment options:

• Major credit and debit cards (Visa, Mastercard, American Express, Discover)

• PayPal

• Shopify Payments (processed securely)

2. Payment Processing

• All payments must be made in GBP (£) at the time of purchase.

• Orders will only be processed once full payment has been received and confirmed.

• Payment details are handled securely through trusted third-party providers. We do not store full credit or debit card numbers.

3. Security

• Our checkout process uses encryption and secure socket layer (SSL) technology to protect your personal and financial information.

• We continuously monitor for fraud prevention and reserve the right to refuse or cancel an order if fraudulent activity is suspected.

4. Billing Information

• Please ensure that all billing details provided are accurate and match the information registered with your payment provider.

• Incorrect or incomplete billing details may result in delays in processing your order.

5. Contact Information

For any payment-related questions, please contact us:

Sou Lenox
20 Grey Friars, Stafford ST16 2SA, United Kingdom
Phone: +44 1785 257932
Email: support@soulenox.com